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Cookies Policy
This Cookies Policy explains how Prima Play Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
Prima Play Casino operates under a licence issued by the Government of Curaçao, covering player account security and the random-number-generation systems that power its games library.
About cookies
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a visit or on a later visit. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with other information held about you.
Prima Play Casino may use cookies, pixels, tags, scripts, local storage and related technologies. For convenience, this policy refers to all of these technologies as cookies. Some cookies are placed directly by Prima Play Casino, while others may be placed by service providers that support website operation, security, analytics, communications or other online functions.
Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains available can vary depending on its purpose, the technology used and your browser settings.
Cookies may help us understand how visitors use the website, but they do not give us unrestricted access to your device. They cannot usually read unrelated files stored on your computer or mobile device. You can control many cookie settings through your browser or through any cookie preference tool made available on the website.
How cookies may be used
The cookies used on the website may have different purposes. Some are needed for the website to function properly, while others help us understand visitor activity or remember choices. The exact cookies in use may change as the website, its features and its supporting services develop.
Essential cookies
Essential cookies support core website functions and may be required for services that you request. They can help maintain a secure connection, support account access, remember activity during a session, manage forms and protect the website from suspicious or unauthorised activity. Because these cookies may be necessary for the website to work, they may not be available for full opt-out through a preference tool. You may still be able to block them through your browser, but doing so could prevent parts of the website from operating correctly.
Preference and functionality cookies
Preference cookies allow the website to remember choices or settings. For example, they may help remember a language, display preference, region, cookie choice or other setting that makes the website easier to use. If you remove or block these cookies, you may need to enter the same information again, and some features may not behave as expected.
Analytics and performance cookies
Analytics cookies may provide information about how visitors use the website, such as which pages are viewed, how visitors move between pages, whether pages load correctly and where users may encounter an error. This information can help Prima Play Casino measure performance, identify technical issues and improve the content, navigation and overall user experience. Analytics information is generally considered in aggregated or otherwise controlled form, subject to the arrangements of the relevant service provider.
Advertising and marketing cookies
Where used, advertising or marketing cookies may help measure the effectiveness of communications and display content that is more relevant to a visitor's interests. They may be used to limit repeated advertisements, understand which campaigns direct visitors to the website or support marketing activity across digital channels. These cookies may be provided by third parties and may operate across more than one website. We will use such technologies in accordance with applicable requirements and the choices available to you.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose between different categories. Your available choices can depend on the website features in use, your location, the device you use and the way the preference tool operates.
You can also manage cookies through your internet browser. Most browsers allow you to view cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or prevent cookies from being placed. Browser controls differ, so you should review the help or settings information for your browser and device if you need instructions.
- Deleting cookies may remove saved preferences and may sign you out of areas of the website.
- Blocking all cookies may affect website security, account functions, navigation and other features.
- Changes made in one browser or on one device may not apply to other browsers or devices.
- If a cookie preference tool is provided, your selections may need to be reviewed again after cookies are deleted or after certain settings are reset.
- Some third-party technologies may have their own controls or opt-out procedures in addition to the settings available through our website.
Choosing not to accept optional cookies does not necessarily stop all information collection. Essential technical information may still be processed where it is needed to provide requested services, maintain security, comply with obligations or operate the website. Where relevant, our Privacy Policy explains how personal information may be collected, used, stored and disclosed.
You are responsible for reviewing the settings on any device or browser used to access Prima Play Casino. If you use a shared device, consider whether other users can access saved sessions, preferences or account-related information. You should also take reasonable steps to keep your device, browser and account credentials secure.
Third-party services, privacy and changes
Prima Play Casino may use third-party providers to help deliver website hosting, security, analytics, customer support, communications, content, payment-related functions or other services. These providers may use cookies or similar technologies in connection with the services they provide. Their handling of information may be subject to their own policies, terms and settings. We encourage you to review the relevant third-party information where it is made available.
Third-party cookies can sometimes recognise a browser across different websites or services. This may allow a provider to measure visits, provide reports, support advertising or perform another service on behalf of a website. Prima Play Casino does not control every technology used by third parties, and the availability of third-party cookie controls may change. You should use the preference options on our website and the controls offered by the relevant provider where you want to manage these technologies.
Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages visited, links selected, visit dates and times, referral information and technical events. The information collected will depend on the cookie or technology involved. Where cookie information is combined with personal information, it will be handled in line with our Privacy Policy and applicable requirements.
The website is intended for adults who are permitted to use online gambling services in their location. Cookies are not intended to attract children or to collect information from children. If you believe that a child has provided personal information through the website, please use the contact method or support channel displayed on the website so the matter can be reviewed.
We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies used, service providers, legal requirements or our practices. When this policy changes, the revised version will be published on this page with an updated effective date where appropriate. You should review this page periodically so that you understand the current approach.
If you have a question about this Cookies Policy, your cookie choices or the handling of information through the website, please use the support or contact options displayed on Prima Play Casino. We will consider requests in accordance with our Privacy Policy and applicable Australian requirements.